Frequently Asked Questions
Everything you need to know about achieving your dream hair goals.
What is the quality of DreamCatchers hair extensions?
We exclusively use 100% full-grain Remy human hair, sourced ethically to ensure the cuticle remains intact for maximum shine, longevity, and a tangle-free experience.
How long do the extensions typically last?
With proper salon maintenance and professional aftercare products, our hair extensions can last between 6 to 12 months, though many clients enjoy them even longer.
How long does shipping take?
Standard domestic orders are processed within 1-2 business days and typically arrive within 3-5 business days. Expedited shipping options are available at checkout.
Can I color or style my extensions with heat?
Yes! Since our hair is 100% human Remy hair, you can use heat tools and professional hair dye. However, we recommend avoiding bleach and always using a heat protectant spray.
What is your return policy?
We accept returns on unopened and unused hair extensions within 30 days of purchase. Due to hygiene standards, the gold security seal must remain intact for a refund to be processed.
Do you offer professional discounts?
Yes, we have a dedicated Pro Program for certified stylists. Simply create an account and upload your cosmetology license to unlock wholesale pricing.